SEIBU SEIBU SOGO

  • English
  • 简 whole body sentence
  • han*chubun
  • 한국어
  • ไทย
  • EN
  • 简 body
  • han*
  • 한국어
  • ไทย
Notice of Change in Business Hours

The 11 stores of SOGO & SEIBU department store have resumed operation with shortened business hours.
We apologize for any inconvenience to our customers, and we thank you for your understanding.

▼Click here for the business hours of each store

※More information can be found from the link shown by each store name.
※Exhibits and events scheduled from now on may be cancelled or postponed depending on circumstances.
※If there is a change in business hours, events, We will notify you on each store's website.

Special service

Special Coupon

Please show the coupon QR code and your passport to the clerk before payment.
※Except some items.
※This service is for the foreign customers.

List of stores

Map

Kanto Others Kanto

SEIBU IKEBUKURO (Tokyo)

Image image

Address
1-28-1, Minamiikebukuro, Toshima-ku, Tokyo
Telephone
03-3981-0111 (main)
Business Hours
■Main Building, Annex
Open Monday to Saturday from 10:00 a.m. to 9:00 p.m. Open Sundays and Holidays from 10:00 a.m. to 8:00 p.m.
■The ninth-floor roof = rooftop garden, food cart
[May, June, September] From 10:00 a.m. to 10:00 p.m.
[July, August] From 10:00 a.m. to 10:30 p.m.
[from October to April] 10:00a.m.-8:00p.m.
※The last order is every day until 30 minutes before closing.
※In some shops, closing time may be advanced.
■Restaurant, 8th Floor.
[from Monday to Friday] From 11:00 a.m. to 11:00 p.m. [Saturday and Sunday, celebration holiday] from 10:30 a.m. to 11:00 p.m.
■The garden Jiyugaoka
Open Monday to Saturday From 10:00 a.m. to 10:00 p.m. [Sundays and holidays holiday] from 10:00 a.m. to 9:00 p.m.
■ainz & tulpe
[the moon - Sundays and holidays holiday] From 10:00 a.m. to 10:00 p.m.
■Annex the first floor of the basement, book building = BOOKS SANSEIDO IKEBUKURO, annex the first floor of the basement = Ginza Yamano Music SEIBU Ikebukuro store
[the moon - Sundays and holidays holiday] From 10:00 a.m. to 10:00 p.m.
■Holiday
No Fixed Holiday

Route map

Tax Refund Counter
(Mon.-Sat. 10:00-21:00)
(Sun. & holidays 10:00-20:00)

Floor map

For more information:

SEIBU SHIBUYA (Tokyo)

Image image

Address
21-1, Udagawacho, Shibuya-ku, Tokyo
Telephone
03-3462-0111 (main)
Business Hours
■A building, B building
Open Monday to Saturday From 10:00 a.m. to 9:00 p.m.
[Sundays and holidays holiday] 10:00a.m.-8:00p.m.
■Holiday
No Fixed Holiday

Route map

Tax Refund Counter
(10:00-20:00)

Floor map

Building A 7th Floor - Tax Refund Counter Building B 1st Floor - Information

For more information:

SEIBU TOKOROZAWA SHOPPING CENTER (Saitama)

Image image

Address
12-1, Hiyoshicho, Tokorozawa-shi, Saitama
Telephone
04-2927-0111 (main switchboard)
Business Hours
■Entire facility 10:00a.m.-8:00p.m.
■SEIBU food building = the first floor, the first floor under the ground is open until 8:30 p.m. only on weekdays.
We do business until 8:00 p.m. on Saturday, Sunday, celebration holiday.
■= beer studio Tokorozawa on the first floor is from 10:00 a.m. to 10:00 p.m.
(the last order: as for the food until one hour before closure as for the drink until 30 minutes before closure)
■= restaurant area on the eighth floor is from 11:00 a.m. to 10:00 p.m.
(the last order: until 30 minutes before closure)
■Holiday
No Fixed Holiday

Tax Refund Counter
(10:00-20:00)

Floor map

7th Floor (voucher sales section)

SOGO OMIYA (Saitama)

Image image

Address
1-6-2, Sakuragicho, Omiya-ku, Saitama-shi, Saitama
Telephone
048-646-2111 (main)
Business Hours
■Business Hours 10:00a.m.-8:00p.m.
[eat-in section under the ground on the first floor] Order stop: 7:30 p.m.
[restaurant area on the ninth floor] From 11:00 a.m. to 10:00 p.m. (※ store is different order stop at 9:30 p.m..)
■Holiday
No Fixed Holiday

Tax Refund Counter
(10:00-20:00)

Floor map

7th Floor - Tax Refund Counter (voucher sales section)

For more information:

SOGO KAWAGUCHI (Saitama)

Image image

Address
3-5-1, Sakaecho, Kawaguchi-shi, Saitama
Telephone
048-258-2111 (main)
Business Hours
■From 10:00 a.m. to 7:30 p.m.
■Restaurant area on the tenth floor: From 11:00 a.m. to 10:00 p.m.
(order stop varies according to stores.)
■Holiday
No Fixed Holiday
Tax exemption procedure
5th Floor = Voucher Counter

For more information:

SOGO CHIBA (Chiba)

Image image

Address
1000, Shinmachi, Chuo-ku, Chiba-shi
Telephone
043-245-2111 (main)
Business Hours
■Entire facility Open from 10:00 a.m. to 8:00 p.m.
■10th Floor Restaurant Street and Dining Park From 11:00 a.m. to 10:30 p.m. (last order 10:00 p.m., some 9:30 p.m.)
■Holiday
No Fixed Holiday

Route map

Tax Refund Counter
(10:00-20:00)

Floor map

Main Building Basement 1st Floor - Tax Refund Counter (voucher sales section)

For more information:

SOGO YOKOHAMA (Kanagawa)

Image image

Address
2-18-1, Takashima, Nishi-ku, Yokohama-shi, Kanagawa
Telephone
045-465-2111(Representative Number)
Business Hours
■Lower Ground Floor- 8th Floor 10:00a.m.-8:00p.m.
■10th Floor (Restaurants ) 11:00a.m.-11:00p.m.
■Holiday
No Fixed Holiday

Route map

Tax Refund Counter
(10:00-20:00)

Floor map

B1F Tax Refund Counter, Automatic Tax Refund Machine, automatic currency exchange machine

For more information:

SEIBU HIGASHITOTSUKA SHOPPING CENTER(Kanagawa)

Image image

Address
537-1, Shinanocho, Totsuka-ku, Yokohama-shi, Kanagawa
Telephone
045-827-0111 (main)
Business Hours
■Entire facility 10:00a.m.-8:00p.m.
※The seventh floor of the aurora mall building = restaurant area is from 11:00 a.m. to 10:00 p.m.
(the last order: at 9:30 p.m.)
※As there is floor varying in some business hours, you see indication of store in detail, or ask sales floor person in charge.

SEIBU AKITA (Akita)

Image image

Address
2-6-1, Nakadori, Akita-shi, Akita
Telephone
018-832-5111 (main)
Business Hours
■Entire facility From 9:30 a.m. to 7:00 p.m.
※We will do business every week until 7:30 p.m. on Friday and Saturday.
■Basement = restaurant area is from 11:00 a.m. to 9:00 p.m.
("side is the best" among order ※ at 8:00 p.m. in the last at chisel 8:30 p.m.)
■Holiday
No Fixed Holiday

Tax Refund Counter
(9:30-19:00)

Floor map

Basement Floor - Tax Refund Counter (voucher sales Floor)

For more information:

SEIBU FUKUI (Fukui)

Image image

Address
1-8-1, Chuo, Fukui-shi, Fukui
Telephone
0776-27-0111 (main)
Business Hours
■Entire facility From 10:00 a.m. to 7:30 p.m.
■Holiday
No Fixed Holiday

Tax Refund Counter
(10:00-19:30)

Floor map

Main Building 6th Floor (voucher sales section)

For more information:

SOGO HIROSHIMA (Hiroshima)

Image image

Address
6-27, Motomachi, Naka-ku, Hiroshima-shi, Hiroshima
Telephone
082-225-2111 (main)
※Hiroshima Sogo Co.,Ltd. acquired JNTO authorized foreign tourist information center Category 2 on February 28, 2019.
Business Hours
■Entire facility 10:00a.m.-8:00p.m.
■The tenth floor of the main building restaurant area is from 11:00 a.m. to 10:00 p.m.
■Holiday
No Fixed Holiday

Tax Refund Counter
(10:00-20:00)

Floor map

Main Building 7th Floor - Tax Refund Counter (voucher sales section)

For more information:

Tax exemption procedure

Tax Exemption Procedure

Luggage storage service

We provide temporary luggage storage service at SEIBU Shibuya

Overseas partner stores special service

Services for foreign customers

Image image

Tax exemption terms
In our stores, charges 1.55% of the payment of the products exempt from tax as commission.

Image image

Payment methods

Image image

FREE Wi-Fi
◆SEIBU ※Available stores: IKEBUKURO, SHIBUYA
SSID:SEIBU-FREE-WIFI
PASSWORD:seibu123
◆SOGO ※Available stores: YOKOHAMA, KAWAGUCHI, HIROSHIMA
SSID:SOGO-FREE-WIFI
PASSWORD:sogo-123

Image image

Seven Bank ATM

Image image

Multilingual support
Voice translator device "POCKETALK "
Multilingual service staff

Image image

Automatic foreign currency exchange machine
SEIBU: IKEBUKURO, SHIBUYA
SOGO: HIROSHIMA

Official accounts

Weibo weibo.com
WeChat
Facebook
Tripadvisor.

IKEBUKURO

SHIBUYA

Go to page top