Other than guidance of special event fashion and cosmetics, gift, advantageous information including fair sale from this

Business Hours and Information

■ Entire facility Open from 10:00 a.m. to 8:00 p.m.
■ 10th Floor Restaurant Street and Dining Park Open from 11:00 a.m. to 10:30 p.m.
(last order 10:00 p.m., some 9:30 p.m.)

Address and Phone Number

〒260-8557 1000, Shinmachi, Chuo-ku, Chiba-shi, Chiba

TEL: 043-245-2111 (main)

Information Service

◆ Tax Free Services

  • Information about Tax Free shopping.

    In our store, we will have 1.1% of product price targeted for tax exemption as tax exemption fee. We humbly ask for your understanding and patience with this change.
    ※Consumption tax tax exemption system for foreign tourists was revised from Sunday, May 1, 2016, and, more than "general article" 5,000 yen (consumption tax is excluded), as for "the expendable supplies such as cosmetics," amount of money condition was reduced to 5,000 yen - 500,000 yen (consumption tax is excluded) food.
Target Applicants The person (agent impossibility) who purchased product of our store in non-residents
・Foreign nationality within six months for Japanese duration of stay when Japan does not have residence qualification
  ※We non-apply on date of reentrance into Japan
・In Japanese nationality which left Japan for the purpose of staying abroad more than two years,
 When this temporary homecoming period is within six months
Application Period Only on the day of purchase (within business hours)
Target Goods General Goods Consumable Goods
It is within six months from entry day
Take from Japan
Within 30 days from date of purchase
Take from Japan
Shoes, bag, clothing,
watches, jewelries, etc.
Foods, beverages, cosmetics, medicines, etc.
(Excludes repair costs, processing costs)
Goods purchased for the purpose of personal use (does not apply for commercial purposes)
Goods that will be taken out when leaving Japan
Conditions regarding total amount More than 5,000 yen (consumption tax is excluded) 5,000 yen - 500,000 yen .
The purchased amount of general goods and consumable goods can not be added
The purchased amount of each category of goods must meet the conditions entioned above
Refund Method Cash (Japanese Yen)
Packaging No specifications Goods will be packaged according to the method specified by the country.
Please do not open until leaving Japan.
Tax will be charged if consumed in Japan.
Necessary Items ① Passport of the applicant (copies are unaccepted/ entry stamp (approval stamp))
  ※ "Overseas resident visa" or "ID card" is necessary for Japanese nationals residing overseas
  ※ "Crew member's landing permit" is necessary for flight crew members

② Purchased goods
③ Purchase receipt (handwritten or automatically issued receipts are unaccepted)
④ Used credit card (only if used for purchasing)
  ※ The name on the credit card and passport must be the same
  ※ Corporate credit cards are unaccepted
Goods Excluded from Tax Exemption MONCLER, MUJIRUSHI RYOHIN, BOOKS SANSEIDO, Yamano Music, some specialty stores including ororamorujunnu, purchase in another store

※Please be aware that handling fees received can not be returned even when eturning a product.
  Thank you for your understanding beforehand.

※For further details, please personally consult a staff.

Available settlement method

  • WeChatPay
  • UnionPay Card
  • JCB
  • VISA
  • Master Card
  • Diners Club

※WeChatPay, ALIPAY are available only to the cosmetics section.

◆ ATM/ Seven Bank

■8th Floor
■10th Floor

◆ Free Wi-Fi Service "Seven Spot"

Seven Spot Wi-Fi Service is a free Wi-Fi (wireless LAN) service that can be used free of charge.
After registering for internet service, you can easily gain access from inside our store.

Registration is this

◆ Facilities for Your Convenience

  • ●Millennium Card Counter, Basement Floor
  • ●The fourth floor of the first floor of the tenth floor of the sixth floor of the third floor of the first floor of the point look basement / ororamorujunnu
    Customers can check the point balance on their Millenium Card to-date.
  • ●Porter Service, 1st Floor / Aurora Mall Junnu 4th Floor, Purchased Goods Temporary Checkroom
    ※Please check in with the nearest sales representative.
  • ●The fourth floor of rest space basement the second-floor the third-floor the sixth-floor the ninth-floor the tenth-floor / ororamorujunnu basement
  • ●The second floor of powder room the second-floor the third-floor the sixth-floor the seventh-floor the tenth-floor / ororamorujunnu basement
    Usable in a wide-open, comfortable space.
  • ●ATM / Cash Dispenser (Hours of Operation Vary)
    8th Floor (Chiba Bank, Keiyo Bank, Chiba Kogyo Bank, Post Office, Saison) / Aurora Mall Junnu, 4th Floor (Chiba Bank)
  • ●Shopping Carts, Basement Floor
  • ●Purchased Goods Temporary Checkroom, Aurora Mall Junnu, 4th Floor
  • ●Bicycle Parking Area, Aurora Mall Junnu, 1st Floor
  • ●The tenth floor of AED (automated external defibrillator) the first floor
    We have AEDs (automated external defibrillator) installed in these two locations.

◆ For Customers with Small Children

  • ●Stroller Rentals, 1st Floor / Aurora Mall Junnu, 4th Floor (Information Desk)
  • ●We have Parent/Child Restrooms in 16 locations.
  • ●Baby Break Station, 6th Floor, Facilities: Cribs, Nursing Room, Paper Diapers, Vending Machine, etc.

◆ For Persons with Disabilities

  • ●For wheelchair rentals, please consult your nearest Store Information Desk.
  • ●The fourth floor of the ninth floor of the eighth floor of the fourth floor of the third floor of the powder room / ororamorujunnu basement for wheelchair
  • ●The fifth floor of the third floor of the fitting room to put even in the wheelchair
  • ●The tenth floor of the first floor of the multifunctional restroom (wheelchair, ostomate-adaptive sink, brief bed)

※At Sogo Chiba, we have guide dogs, hearing assistance dogs, and service dogs ready to accompany our customers.

SOGO, Seibu Department Stores
Guidance of special special treatment

We accept procedure in TAX REFUND COUNTER of each shop.

Special treatment 1
It discounts designated product 5% when we have you purchase more than 3,000 yen (tax-excluded).
Special treatment 2
We present gift certificate NT$3 of Tohigashi SOGO variety of goods, for 000 yuan to every 300,000 yen (tax-excluded) purchase with designated product in designated Japanese SOGO and Seibu Department Stores.
※Purchase amount of money at five places of designated stores accumulates, and adding up is possible.
Special treatment 1, 2
Some products are excluded.

To Taiwanese Happy Go card member

Welcome to SOGO, Seibu Department Stores

Special special treatment for Happy Go card member is available at 5 following stores.


  • The Chinese interpreter staff
  • English Floor Guide
  • ATM
  • Duty Free Counter


  • The Chinese interpreter staff
  • Chinese Floor Guide
  • English Floor Guide
  • ATM
  • Duty Free Counter


  • English Floor Guide
  • ATM
  • Duty Free Counter


  • The Chinese interpreter staff
  • Chinese Floor Guide
  • English Floor Guide
  • ATM
  • Duty Free Counter


  • Chinese Floor Guide
  • English Floor Guide
  • ATM
  • Duty Free Counter


The Chinese interpreter staff
※The interpreter staff may be absent. We thank you for your understanding.
Chinese Traditional Chinese floor guide
English Floor Guide
[Seven Bank]
There is Chinese operation screen.
Duty Free Counter

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