SEIBU SEIBU SHIBUYA

Service guide

General Information
Concierge
The first floor of the first floor of the A building (Central Exit) /B building information
We accept consultation of shopping of customer, guidance in shop, introduction of specialized salesperson. Please feel free to contact.
Heartful Advisors
The first floor of the first floor of the A building /B building information
■Telephone 03(3462) 3904 <direct communication>
We help advanced age and inconvenient one of body to be able to enjoy shopping in peace.
※Please make a reservation to concierge by the day before shopping.
For customer from foreign country
English speaker
Chinese speaker
We help with shopping in English, Chinese.
Consultation [fashion, beauty] of the product purchase by expert
Fitting adviser
(lady's / men)
A building 3th-6th floors /B building 3th-7th floors
We do fitting by precise revision technology and abundant experience to have you dress clothes well more beautifully.
Beauty consultant
A building M2 floor save beauty station ■Telephone 03(3462)3960< direct communication>
Beauty consultant with abundant knowledge about latest cosmetic information and beauty does advice and support that were correct to each one using skin analysis machine.
Body fitter
The sixth floor of the A building
We do advice for beautiful wearing while choosing inner for appropriate size.
Lingerie adviser
The sixth floor of the A building
We help with selection of lingerie, fitting advice about foundation and article.
JEWELRY SALON coordinator
The eighth floor of the B building
We accept suggestion that we checked in selection of article and the scene, consultation about JEWELRY SALON.
Jewel valuer
The eighth floor of the B building
With eyes judging jewel, we accept consultation about JEWELRY SALON including selection of article along request of customer.
Formal Wear adviser
The sixth floor of the sixth floor of the A building /B building
The staff with authorized qualification of association of Japanese formal wear is based on rule and manner of wearing from tomoraiji to formal dress and does advice that we put together in request.
Fitter cutter (men's)
The sixth floor of the B building
The staff with technical knowledge and techniques such as measuring, paper pattern accepts sewing and styling of precise made-to-order suit.
Shoemaker (lady's / men)
The fifth floor of the second floor of the A building /B building
Of "foot and shoes and healthy meeting" there was the staff with authorized qualification to foot of customer; is comfortable; wear, and help selection of shoes of feeling.
Adviser Shoo (lady's / men)
The fifth floor of the second floor of the A building /B building
totarukodeineto of shoes and fashion is comfortable; wear, and help with selection of shoes of feeling.
Consultation [interior, living] of the product purchase by expert
Gift adviser
Each A building floor (the first floor, the first floor, the second floor, the seventh floor under the ground)
Each B building floor (the fourth floor, the fifth floor, the seventh floor, the eighth floor)
On the basis of technical knowledge of present including tradition of ceremonial occasion, we suggest discerning gift like you.
Interior coordinates
The seventh floor of the B building
We accept consultation of total coordinate of interior from selection of furniture to curtain, carpet, lighting.
Tableware, gift
The seventh floor of the B building
Total coordinate does lifestyle of customer. In addition, we accept consultation such as gifts.
Art, industrial arts, jewels and ornaments
The eighth floor of the B building
I look for article to request of customer from deep knowledge and abundant information.
Consultation [food, drink] of the product purchase by expert
Wine adviser
The first floor of the A building basement, the second floor under the ground
With technical knowledge of wine, we help with selection of article including affinity with dishes.
Shochu adviser
The first floor of the A building basement
With technical knowledge of shochu, we help with selection of article including affinity with dishes.
To inconvenient customer of body
Wheelchair Rentals
Building A & B, 1st Floor Information, Seibu Parking, 2nd Floor Tollgate
Wheelchairs are ready for use. For customers that wish to utilize our wheelchairs, please ask our information clerk.
Multipurpose Powder Room
The fourth floor of the third floor of the fifth floor of the A building /B building (ostomate) / Loft building
It's a large spacious wide enough for a wheelchair to easily fit. This room is equipped with a handrail and safe buzzer as well.
Ladies facilities
Powder Room
The second floor of the second floor of the A building /B building
Separately from rest room, we prepared for powder space. In spacious space, you relax and can touch up your makeup.
To customer with child
Stroller Rentals
Building A & B 1st Floor Information
Multipurpose Powder Room
The fourth floor of the third floor of the fifth floor of the A building /B building (ostomate) / Loft building
It's a space large enough for you to comfortably enter with your stroller. Feel free to join your child in the lounge.
Parent and Child Powder Room (Ladies Only)
Building A, 7th Floor
Feel free to join your child in the lounge.
Baby Lounge/Nursing Room
The fifth floor of the seventh floor of the A building / movida building
Other than diaper spare bed, there is vending machine of warm water, juice for milk formula, too.
Please use such service
Lost Child/Missing Persons
Please contact us via our in-store broadcasting system. Please do not hesitate to consult the nearest staff member.
Lost and Found
The third floor of the B building lost article collecting court of justice ■Telephone 03-3462-3222 <Land-Line>
Please do not hesitate to consult the nearest staff member.
We accept repair, maintenance
Shoes repair, duplicate key
The second floor of the A building Mister Minute
We do heel, repair of sole on the spot. (pay)
※When you have to wait, he/she may keep.
Shoes adjustment
The fifth floor of the second floor of the A building Mister Minute /B building Shoo repair studio
We do width stretching of shoes of purchase, adjustment of a feeling of fitting by insole. (free)
※He/she may keep.
※We may be charged a fee depending on insole.
Shoes, bag repair
The fifth floor of the B building Shoo repair studio
We repair shoes, bag.
※We estimate individually during rate, period.
※We may not meet request depending on contents of repair.
   Thank you for your understanding beforehand.
Glasses repair
The eighth floor of the B building glasses salon
We get screw and repair glasses such as frame damage. (rate: individual treatment estimate)